About Us

About DKI Windsor-Essex

DKI Windsor-Essex (formerly DKI Parker) has, since 1988, provided emergency disaster recovery and restoration services in Windsor and Essex County Ontario for residential, commercial and industrial buildings damaged by fire, water, wind, flooding or vandalism whether caused by natural, accidental or criminal occurrences. We also offer trauma, crime scene, and biohazardous cleanup. Our 24/7 service guarantees you will see our team on the job immediately upon receipt of your request. We understand that Emergency Services requires an urgent response.

DKI Windsor-Essex is your One-Stop Solution for reliable recovery and restoration of property that has suffered water, wind or fire damage caused by natural, accidental or criminal activity. We work very closely with your insurance company to minimize disruption to your lives while providing you with responsible and considerate attention to the smallest details.

While we are restoring your premises, our technicians will be working diligently to restore your personal effects completely using our state-of-the-art equipment to clean, disinfect and freshen nearly all your possessions including everything from shoes to pillows and from ice skates to tents and we’ll store them all in our secure storage facility until you’re ready to move back in.

“I’ve always loved the work and the opportunity to make a real difference in people’s lives. Over time, that love became a calling, and a responsibility I take great pride in.”

Dylan Parker

President

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24/7 Emergency Services

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37+ Years of Experience

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Comprehensive Disaster Restoration Services

Our Foundational Values

Our years of experience in helping families just like yours cope with the traumatic effects of a catastrophic disaster have provided us with the knowledge and compassion necessary to help restore order in times of chaos and to get you back in your home as quickly, and with as little disruption, as possible.

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Transparency

We believe honest, clear communication builds trust during uncertain times. That’s why we keep you informed at every stage of the restoration process, so there are no surprises, just support.

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Commitment

We’re dedicated to being there when it matters most, responding quickly and working tirelessly to restore what’s been lost. No matter the challenge, we stand by our promise to see every project through with care and professionalism.

Empathy

We understand that behind every damaged property is a family or business facing real hardship. Our team approaches every situation with compassion, treating your home and your experience with the respect it deserves.

Trusted In Windsor-Essex, By the Numbers

Everything we do is rooted in trust, compassion, and a deep commitment to the people and communities we serve.

Years of Experience

Restoration Experts

Families Helped

Services Offered

Meet Our Experienced Leaders

Our Senior Leadership is composed of experts in a variety of specializations who make up the strong backbone of our team.

Dylan Parker

President

Shawn Moir

Vice President

Jim Parker

Founder

Reviews From Our Community

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Brad Closs profile picture
Brad Closs
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Phil was on everything I needed answered all my question helped me out more then I expected ..his crew did a fast and great job cleaning up the disaster I had I excellent experience..if I could rate out of 10 it would be 10 .. Thks Phil and your team
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Howard Lyons profile picture
Howard Lyons
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Phil and his entire Parker team were very professional and great to work with. Adam, Tom and Tyler went the extra mile to make sure everything was done right, while keeping us informed every step of the way. Their skills, attention to detail, and determination to complete all the work within the scheduled timeline were greatly appreciated. As the Project Manger, Phil kept track of the work from start to finish, communicating regularly with us. Thanks guys!
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Ken Giroux profile picture
Ken Giroux
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About 4 weeks ago while I was home my dishwasher water line burst and it flooded the complete upper level of the house so I freaked out and didn't know what to do but I settled down and called CAA insurance, BTW best insurance company to work with if you have a situation, The following day a guy Named Nick called and he promptly came in like 1 hour and he looked at it and said they would be in and out within 2 to 3 weeks, I thought to myself no way with all the damage and new plywood had to be laid but Nick hit his target and was all about business and he has get ideas to change your layout of your kitchen to the better, I had a old oak table with 6 chairs and he said why don't you get rid of that table and put a island, my reply was WOW what a great idea. Nick was so easy to work with I am very happy that he overseen the project, honestly Parker is very lucky to have Nick as a leader and very professional. If I have any other projects I will definitely be calling Nick, Great work from him and his team. All that's left is painting the inside walls and ceilings. Granite is being installed this Saturday. Pics to come later Thank you for your excellent work, I am excited to go home everyday to a new home. Thanks Ken
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Arnold Bustamante profile picture
Arnold Bustamante
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I had to call Parker Dki because water line burst in the upper floor and ruin my floors shawn and Phil are great to deal with and fast service these did beyond what I expected and fast turn around
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Joseph Grassi profile picture
Joseph Grassi
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I would like to thank Nick and his team for the incredible work they did on my home after a kitchen flood. They took care of every aspect of the restoration from start to finish. They were prompt and very professional. Nick was very personable and has made some great recommendations regarding cabinet choices, flooring, and trim work. He kept me updated on the progress and timeline. The final product turned out wonderful and I couldn't be more satisfied. I would highly recommend Nick and DKI Parker for any future renovations.
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Jaime Mifflin-Steinke profile picture
Jaime Mifflin-Steinke
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Nick and the team were extremely helpful once they’ll were assigned to us. They were sympathetic to our situation and worked efficiently. They didn’t care how many times I called to see the progress of the insurance company, and I called a lot!! I would definitely go back for any major projects!!
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Chris Valley profile picture
Chris Valley
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Our homes are our havens. So who do you call when your masterpiece suddenly becomes a disaster piece? As a victim of the August 2023 flood, I needed the assistance of an excellent restoration company. I found that company in Parker DKI. From my initial meeting with project manager Nic Fisher, I had confidence that my restoration was in the best possible hands. Words alone can never express how grateful I am to Nic in his coordination of all the work and the superlative tradespeople that he organized to repair the extensive storm damage to my home. I really appreciated that Nic took genuine care to listen to what I wanted and that he and the skilled Parker crew captured my vision for the restoration. Thank you Nic for your professionalism, compassion, wit and sense of humor which helped to make a difficult time enjoyable. Best project manager ever!! A heartfelt thank you to the many skilled tradespeople who were part of my restoration process. A special mention to Peter, Al and Joe for the excellent workmanship and genuine care that you provided in transforming my shell of a house to a home that I can again enjoy. It could not and would not have happened without you and for that I am eternally grateful. I am so very, very happy that I entrusted Parker DKI with the restoration of my home. So if disaster befalls you, I highly recommend that you call them. It will absolutely be the best possible call you can make, An extremely happy homeowner again, Chris Valley

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